• Op werkdagen voor 16:00 besteld, de volgende werkdag bezorgd!*
  • Gratis levering vanaf €45*
  • Sustainable & Ecological

4.8uit 5, in de afgelopen 12 maanden!

General terms & conditions

Table of Contents:

Article 1 - Definitions

Article 2 - Identity of the entrepreneur

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - Right of withdrawal

Article 7 - Consumer's obligations during the cooling-off period

Article 8 - Exercise of the consumer's right of withdrawal and its costs

Article 9 - Obligations of the entrepreneur in case of withdrawal

Article 10 - Exclusion of the right of withdrawal

Article 11 - The price

Article 12 - Performance of the agreement and additional guarantees

Article 13 - Delivery and performance

Article 14 - Payment

Article 15 - Complaints procedure

Article 16 - Disputes

Article 17 - Additional or deviating provisions

Article 18 - Testing of products

Article 1 - Definitions

In these terms and conditions, the following definitions apply:

  1. Additional agreement: an agreement whereby the consumer acquires products, digital content, and/or services in connection with a distance agreement, and these goods, digital content, and/or services are supplied by the entrepreneur or by a third party based on an arrangement between that third party and the entrepreneur;
  2. Cooling-off period: the period during which the consumer can exercise his right of withdrawal;
  3. Consumer: the natural person who does not act for purposes related to his trade, business, craft, or profession;
  4. Day: calendar day;
  5. Digital content: data that is produced and delivered in digital form;
  6. Long-term agreement: an agreement that relates to the regular delivery of goods, services, and/or digital content for a certain period;
  7. Durable medium: any tool - including email - that enables the consumer or entrepreneur to store personal information addressed to him in a way that allows future consultation or use for a period tailored to the purpose for which the information is intended and allows the unaltered reproduction of the stored information;
  8. Right of withdrawal: the consumer's ability to withdraw from the distance agreement during the cooling-off period;
  9. Entrepreneur: the natural or legal person who offers products, (access to) digital content, and/or services to consumers at a distance;
  10. Distance agreement: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance selling of products, digital content, and/or services, whereby up to and including the conclusion of the agreement, exclusive or partial use is made of one or more techniques for distance communication;
  11. Technique for distance communication: a means that can be used to conclude an agreement without the consumer and entrepreneur being simultaneously present in the same space.

Article 2 - Identity of the entrepreneur

Name of the entrepreneur: Grace is Green is a trade name of IBD Trade Services B.V.

Business and visiting address: Beatrixstraat 4, 4811SE Breda

Phone number: 085 487 8257

Availability: Monday to Friday from 9:00 am to 4:30 pm

Email address: [email protected]

Chamber of Commerce number: 20121499

VAT identification number: NL817415221B01

Article 3 - Applicability

These general terms and conditions apply to every offer from the entrepreneur and to every distance agreement concluded between the entrepreneur and the consumer. Before the distance agreement is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance agreement is concluded, how the general terms and conditions can be viewed by the consumer and that they will be sent free of charge at the consumer's request as soon as possible. If the distance agreement is concluded electronically, in deviation from the previous paragraph and before the distance agreement is concluded, the text of these general.


Forgot your password?

  • All your orders and returns in one place
  • The ordering process is even faster
  • Your shopping cart stored, always and everywhere


Please accept cookies to help us improve this website Is this OK? YesNoMore on cookies »