A second chance product A Second Chance product is a product that has been returned or exchanged by a customer where the packaging is damaged or the product shows very minor damage, such as a small scratch or a dent incurred during the shipment of a package. A Second Chance product is good for your wallet and good for our environment!
What kind of Second Chance products are there? We have products that qualify for a second chance, such as:
Second chance as new - Second chance with minimal damage - Because we think it's a shame to throw products away. Make the world a bit more sustainable by giving this return product a second life. This return product has been checked, tested and fully functional. This product has minimal damage, such as a scratch or a dent.
Used products are not
How does a product get a second chance? The product arrives at us When a product comes back to us, it is extensively checked by us and we check whether everything is complete and whether everything works properly. We also look at any damage to the product.
The product becomes a second chance After the inspection, the product is cleaned extensively and photos are taken when there is light damage on the product. This way you can see at a glance what the state of the Second Chance is.
Ready to go to the new owner The product appears on the Second Chance page of Grace is Green as an offer.
Are you not satisfied with the product? Then you can return this product up to 14 days. You can check the general terms and conditions here.
